After trying to find a hotel that covers all of our bases, we have to admit that the Rocamar is our favorite. The staff is friendly, the rooms offer private balconies that sit directly in front of the ocean, the pool is clean and maintained, and the simple rooms have very comfortable beds, safe included. If you book directly through the hotel, and you pay in cash, they’ll extend a 10% discount.
Don’t stay on the bottom floor because the patios are below the walkway outside and passers-by can see directly onto your patio. We stayed on the top floor and loved it. You feel removed and in the middle of everything at the same time!
My only complaint is that the shower water pressure is low, but considering all the pluses of this hotel, that is not a deal-breaker. The coffee maker is a plus because I love bringing my own coffee while waking up and staring at the magnificent sunrise. Staff mentioned the private snorkeling excursions cozumel we want to take. I highly recommend this hotel!
Little point in repeating the positive comments so to address the complaints. Low water pressure in the shower? Welcome to Mexico.The smell from the drains? Welcome to Mexico.
With the somewhat basic plumbing in this country, you might find this anywhere you stay. Rude staff? Mexicans are the most beautiful people you could wish to meet. Maybe your rudeness was being reflected back at you. Rule #1 be helpful, and they will be kind to you. I would recommend this hotel without reservation.
Left a few days ago and very happy with the hotel. You have to remember coming in this is a 21/2 hotel, and if you’re ok with that, you will be satisfied as well. Location is perfect, away from the noise but very close to downtown and beaches. Room simple and clean. Had hair dryer, fridge, safe, coffee maker and alarm clock, everything we needed. Wifi only works by the front desk. Keep in mind that you can’t flush toilet paper as for the majority of places on the island. Try to stay on the second or third floor facing the water. The views and sound of the sea are magnificent.
The pool is also facing the water, it is not heated, but that didn’t stop us, you get used to it quickly. It is not busy, no trouble getting chairs, often there were just a couple people. There is a hotel cat which is so beautiful Love her, amiable. The staff was also very friendly and pleasant to deal with, although it was minimal as we never had any issues. One of the oldest hotels on the island I was told. I would stay here again in an instant.